Skypay Privacy Policy


Skypay, a product of Skybase Innovations Pvt. Ltd. and its affiliates ("Skypay," "the Company," "we," "us," and "our"), values your privacy and is dedicated to protecting it through adherence to our privacy practices. This policy outlines the types of information Skypay may collect from you upon accessing or utilizing our websites, applications, and other online services (collectively referred to as "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies solely to information collected through Skypay's Services, including emails, texts, and other electronic communications conducted in connection with our Services. It does NOT cover information you provide to or that is collected by any third-party, such as merchants using Skypay for payment processing. We encourage you to consult directly with such third parties about their privacy practices.

Information Collection

By engaging with our Services, you consent to the collection, storage, processing, disclosure, and/or transfer of your personal and non-personal information as necessary for business operations or as permitted by laws and regulations.

  • Personal Information: This includes details that can identify you, such as your name, contact information, demographic data, "Know Your Customer" (KYC) information as per legal requirements, transaction history on Skypay platforms (excluding payment details), passwords, and biometric data.
  • Non-Personal Information: Collected data through your interaction with Skypay platforms, which does not identify you personally, may include device and connection information, location data, mobile device IDs, activity on our Services, and preferences.

Use of Information

We use the collected information to:

  • Personalize and improve your experience on our Services.
  • Provide customer support and process transactions efficiently.
  • Conduct analytics to enhance our Services.
  • Communicate with you about orders, services, and promotional offers.

Information Protection

We employ various security measures, including SSL encryption, to protect your personal information. Despite these efforts, we cannot guarantee absolute security and encourage you to take personal precautions.

Third-Party Disclosures

Your personal information is not sold, traded, or transferred to external parties except for service provision purposes under confidentiality agreements. We may disclose your information to comply with legal requirements or protect our or others' rights and safety.

Cookies and Tracking Technologies

Skypay uses cookies and similar technologies to enhance user experience and analyze usage patterns. You can set your browser to refuse cookies, but some parts of our Services may not function properly as a result.

Age Restrictions

Our Services are intended for users above the legal age of 14 or as permitted by local laws. We do not knowingly collect information from underage individuals.

Policy Changes

Skypay reserves the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. We encourage regular review of this policy to stay informed.


By using Skypay's Services, you consent to the practices outlined in this Privacy Policy.

Contact Us

For any questions regarding this policy, please contact us at [email protected].